Terms of service
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Overview Of Terms
Understand the terms and conditions that govern your use of our services. We’re committed to transparency and fairness.
Welcome to VitalSphere. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. These Terms of Service apply to all users, including patients, healthcare providers, and visitors to our site. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
User Responsibilities
Learn about your responsibilities as a user of our services. We’re here to protect your rights and ensure a safe experience.
As a user of VitalSphere, you are expected to use our services responsibly and in accordance with all applicable laws and regulations. You agree to:
1. Provide Accurate Information: You must provide truthful and accurate information when creating an account, scheduling appointments, or interacting with our services. False or misleading information may result in the suspension or termination of your access to our services.
2. Use Services for Lawful Purposes: You may not use our website or services for any illegal or unauthorized purpose. This includes, but is not limited to, violating any local, state, national, or international laws, regulations, or codes of conduct.
3. Respect Privacy and Confidentiality: You must respect the privacy and confidentiality of other users, healthcare providers, and staff. Unauthorized access to or disclosure of personal information is strictly prohibited.
4. Follow Healthcare Provider Instructions: If you receive medical advice, treatment plans, or prescriptions through HealthSphere, you agree to follow the instructions provided by your healthcare provider. Failure to adhere to medical advice may result in adverse health outcomes for which HealthSphere is not responsible.
5. Report Issues Promptly: If you encounter any issues with our services, such as technical difficulties or concerns about the quality of care, you are encouraged to report them to our support team immediately.
Privacy And Security
Your privacy and security are our top priorities. Find out how we protect your personal information and what you can do to stay safe.
At VitalSphere, we are committed to protecting your privacy and ensuring the security of your personal information. Our Privacy Policy, which is incorporated into these Terms of Service by reference, outlines how we collect, use, and protect your information. Key points include:
1. Data Collection: We collect personal information that you provide to us, such as your name, contact details, medical history, and payment information. We may also collect information through the use of cookies and other tracking technologies.
2. Data Use: Your personal information is used to provide and improve our services, including scheduling appointments, processing payments, and delivering healthcare services. We may also use your information for research, analytics, and marketing purposes, with your consent where required.
3. Data Protection: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits.
4. Third-Party Access: We may share your information with trusted third parties, such as healthcare providers, payment processors, and IT service providers, who assist us in delivering our services. These third parties are required to protect your information in accordance with our privacy and security policies.
5. Your Rights: You have the right to access, correct, or delete your personal information, as well as to withdraw consent for certain data processing activities. To exercise these rights, please contact our privacy officer.
Changes To Terms
We periodically update our terms to reflect changes in our services. Stay informed about the latest updates.
At VitalSphere, we are committed to protecting your privacy and ensuring the security of your personal information. Our Privacy Policy, which is incorporated into these Terms of Service by reference, outlines how we collect, use, and protect your information. Key points include:
1. Data Collection: We collect personal information that you provide to us, such as your name, contact details, medical history, and payment information. We may also collect information through the use of cookies and other tracking technologies.
2. Data Use: Your personal information is used to provide and improve our services, including scheduling appointments, processing payments, and delivering healthcare services. We may also use your information for research, analytics, and marketing purposes, with your consent where required.
3. Data Protection: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits.
4. Third-Party Access: We may share your information with trusted third parties, such as healthcare providers, payment processors, and IT service providers, who assist us in delivering our services. These third parties are required to protect your information in accordance with our privacy and security policies.
5. Your Rights: You have the right to access, correct, or delete your personal information, as well as to withdraw consent for certain data processing activities. To exercise these rights, please contact our privacy officer.
